Worry Less. Do More.

Let’s Level Up your IT support to deliver the results your San Jose business demands

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IT Team

Why clients are choosing us!

Simple! Our proprietary processes for onboarding, maintenance, and strategic vision provides everything you need for a successful IT Infrastructure.
Our Level Up Approach ensures a unique IT strategy for your organization based on a comprehensive picture of your business operations.
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Our Level Up Approach

Four core elements comprise the Level Up Approach:

  • Concierge Support
  • Constant Infrastructure Monitoring
  • Strategic Partnership
  • Continual Technology Improvement

By owning and executing on these elements, we create the ideal scenario of increased productivity, predictable IT expenses, competitive advantage, and peace of mind. In other words, when you’re ready to build your business, raise morale, and sleep better at night, we’re there to help you. 

How do you know when you’re ready for the Level Up Approach? Review the list below of common customer IT pain points and see how many apply to your business. 

  • Poor communications

  • Lack of response

  • Immature solutions

  • Lack of monitoring

  • Unreliable or unverifiable backups

  • Reactive instead of proactive approach

If you checked off 3 or more from this list, your business needs the Level Up Approach to operate at a higher level. Let’s talk.

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IT Support Services

Our Approach

We look at IT differently. We believe customers want more than just low maintenance operations. They want reliable, agile IT that scales to their business growth needs and creates an ongoing competitive advantage.

Our Process

It’s proprietary so we keep the details private. However, what we can say is that your business will be served concierge style in a proactive manner that gives you a sense of calm, confidence, and security. Our process works, as demonstrated by a proven track record of success.

Our People

We consider ourselves an extension of your team. Our professional staff members pride themselves on expertise and personal service in every facet of your IT operations.

Our Results

Happy customers with growing businesses that aren’t held back by antiquated IT processes. We often become a welcomed member of our clients’ strategic leadership teams, and that says a lot.

What our Customers are Saying!

Working with Jimmy and the team at Level Up has been an absolute lifesaver! In the past, we’ve worked with other IT companies and their response time could be hours, even days. Level Up responds immediately, even on weekends and after hours. Level Up has been instrumental in helping us scale our small single dental practice to an efficient multi-practice operation. They’ve made each office transition seamless and handled all aspects of IT from Dexis, to Dentrix to servers as well as phones. Each team member is helpful, knowledgeable, and pleasant. Level UP MSP always has our best interests in mind, and that trust is invaluable to our company.

Jeannine A, Regional Director, Franklin Dental Group SF

Since we joined Level Up MSP’s ongoing support client base, I can tell you that I sleep a lot better at night. Before Level Up, our IT ran in a reactive mode characterized by costly downtime and expensive repairs. Jimmy’s program has put us in a proactive mode that finds and fixes potential problems before they can impact our business.  And that’s where we want to be!  Their response time is great and we normally get a call shortly after we submit a support ticket. I truly believe that Jimmy Tran and team are doing right by us and I trust their direction. I would not hesitate to recommend Level Up MSP to any other business.

Matthew S, Project Manager, Smith & Sons Electric

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