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408-320-0450
Level Up

Trusted IT Partners that are always by your side

Let’s Level Up your IT support to deliver the results your San Jose business demands.

Schedule a consultation Our solutions & services

    Solutions & Services

    Level Up Complete Care package

    Our entry-level package is a managed IT service with a difference. Most IT vendors only provide reactive services, in the form of Centralized Services and Helpdesk. Level Up’s clients have access to all of the following:

    help desk

    24/7 remote and onsite enduser support that’s just one phone call or email away

    technology alignment

    Regular infrastructure audits to make sure your technology is aligned with your goals

    Centralized Services

    Enterprise tools to monitor and maintain your entire network and devices

    Virtual CIO

    Strategic guidance with specific key recommendations and initiatives

    Data Backup and Recovery

    Scheduled backup verifications to ensure all your data is protected and healthy

    Vendor Liaison

    We work with 3rd party vendors on your behalf, enabling you to focus on other important tasks

    Cybersecurity

    Utilizing specialized services, we are able to keep our clients protected from those who compromise their data

    Email Security Solutions

    We implement email encryption and layer multiple security solutions, reducing spam and phishing emails

    Professional services

    Benefit from custom designed projects that put the right solutions in place, when and where you need them.

    Google Workspace & Microsoft 365 Migrations

    Switch to an enterprise business solution that will elevate your business to the next level

    HIPAA and SOC 2 Compliance

    Our experts help you establish the necessary processes and requirements to keep you fully compliant, avoiding penalties

    VoIP Solutions

    Try our simple and secure solution for unified communications and collaboration across your business

    Our Level Up Approach

    Solutions designed to problem solve, support and safeguard

    Four core elements comprise the Level Up Approach:

    • Concierge Support
    • Constant Infrastructure Monitoring
    • Strategic Partnership
    • Continual Technology Improvement

    By owning and executing on these elements, we create the ideal scenario of increased productivity, predictable IT expenses, competitive advantage, and peace of mind. In other words, when you’re ready to build your business, raise morale, and sleep better at night, we’re there to help you.

    Schedule a consultation

    Why Choose Level Up MSP?

    Because we’ve been there and done it.

    Our proprietary processes for onboarding, maintenance, and strategic vision provide everything you need for a successful IT Infrastructure. With Level Up MSP as your outsourced IT partner, you experience:

    • Less Downtime

      That means greater productivity.

    • Fewer Issues

      We nip problems in the bud.

    • Routine Audits

      Ongoing security assessments to ensure you are protected.

    • Infrastructure Protection

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    • Fixed IT Budget

      Know your IT expenses in advance.

    • Business Continuity

      Backup and disaster recovery best practices.

    Got a question?

    No matter how big or small

    We can build a tailored or custom solution for your business.
    Get the competitive edge that you need.

    Get started today

    Cybersecurity and Compliance

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    A cyber attack can shut down a business’s operations for days, weeks, or even for good. Backup systems, business applications, and important data sets can be compromised and be of little value in the response and recovery phases of such a disaster. The aftermath of a cyber attack can greatly damage a company’s reputation and create legal implications that can literally put a company out of business.

    Learn more about Cybersecurity and Compliance

    Managed IT Services

    At Level Up MSP, our goal is to be your IT vendor for life! Our team firmly believes in putting people first. We exemplify this belief via our process-based approach that delivers consistent and streamlined service. Our combined knowledge and approach ensures that your business functions with minimal downtime.

    Our Managed IT Services energizes your IT, turning it into a competitive advantage. With our guidance, you’ll experience a major IT transformation, moving from a break/fix, reactive environment to one that’s proactive, highly reliable, and process driven.

    Learn more about Managed IT Services

    IT Consulting

    We start the process by performing a technology alignment of your infrastructure. This assessment reveals risks within your environment when compared with industry standards. We then take what we’ve learned and sit down with you to share our findings and recommendations based on risk and priority.

    From this interactive strategic discussion, initiatives and recommendations are created to provide a multi-year IT roadmap and budget that meets your business needs. This process allows us to make sure your business thrives and leverages IT as a competitive advantage.

    Learn more about IT Consulting

    Business Continuity Services

    Protect your business by implementing a Level Up MSP Business Continuity Plan for peace of mind in the event of a disaster caused by fire, flood, cybercriminals, or hardware failure. This plan outlines the policies and procedures your business needs to follow when recovering from such an event.

    A Business Recovery Plan shouldn’t be confused with a Disaster Recovery Plan. A Disaster Recovery Plan mainly focuses on restoring IT infrastructure after a crisis, whereas a Business Continuity Plan focuses on how your business can resume sales, receive customer calls, process orders and shipments, and get back to work. Because this plan covers much more than just disaster recovery, it’s much more valuable to your business.

    Learn more about Business Continuity Services

    testimonials

    Why clients are choosing us!

    Simple! Our proprietary processes for onboarding, maintenance, and strategic vision provides everything you need for a successful IT Infrastructure. Our Level Up Approach ensures a unique IT strategy for your organization based on a comprehensive picture of your business operations.

    “Your team is friendly, responsive, technically skilled and very reliable. The bottom line is that we worry less about IT issues than ever before with less downtime to our system.”

    – Robert S.

    “My company has nothing but great things to say about Level Up! When we started, we were shocked at the level of knowledge Jimmy and his team has. Since starting, we can tell how much more efficient all our equipment is working. There communication is above and beyond. They respond to your calls and emails very quickly, which is important when systems can crash. Doesn’t matter how big or small a problem can be, they will fix it! Level Up gives my company a piece of mind that everything is secure and under control. Using Level Up as our IT company is one of the best decisions we made.”

    – Tayler B.

    “I have been working with Level Up MSP since the first day of our operation. We were constructing a brand new dental office and Jimmy designed and implemented all the computer and IT needs of the office. He is a true professional that was on time, on budget and responsive to our changing needs as the office was growing over time. I recommend working with Jimmy and his team to all my colleagues. “

    – Ali Z.

    “Since we joined Level Up MSP’s ongoing support client base, I can tell you that I sleep a lot better at night. Before Level Up, our IT ran in a reactive mode characterized by costly downtime and expensive repairs. Jimmy’s program has put us in a proactive mode that finds and fixes potential problems before they can impact our business.
    And that’s where we want to be! Their response time is great and we normally get a call shortly after we submit a support ticket. I truly believe that Jimmy Tran and team are doing right by us and I trust their direction. I would not hesitate to recommend Level Up MSP to any other business.”

    – Matthew S.

    “They are professional, responsive, and attentive to our unique needs. In recent years, I have also counted on them to identify my future IT needs before these needs are even apparent to my team.”

    – Ryan S.

    “Working with Jimmy and the team at Level Up has been an absolute lifesaver! In the past, we’ve worked with other IT companies and their response time could be hours, even days. Level Up responds immediately, even on weekends and after hours.”

    – Jeannine L.

    Schedule a consultation

    our Blog

    Read our latest articles

    Feb 11, 2023 How to avoid new phishing scams

    Cyber criminals are getting smarter. This recent malware threat is unusually smart. It impersonates a highly trusted brand name to get a foot in the door.

    Jan 12, 2023 Giving your employees trust & freedom – Monitoring employee software

    As a business owner, it can be tempting to use monitoring software to keep tabs on your employees. […]

    Jan 12, 2023 Benefits of having a PC Health Check

    Book now for an IT check-up, to get in great shape for the journey ahead? You do it for yourself and your car – now do the same for your workplace tech

    Contact Us Now

    Got a question? Want to schedule a consultation?

    Use the form to contact our team, and we’ll get back to you right away. If you need to speak to someone immediately, please call us at (408) 320-0450.

    Level Up MSP

    1630 Oaklan Rd., Suite A105 San Jose, CA 95131

    Office: 408-320-0450

    Hours: Monday – Friday 7AM to 6PM