Level Up

Trusted IT Partners that are always by your side

Setting up your business for success involves myriad strategies, with anchoring a robust IT infrastructure as the foundational step. At LevelUp, we understand the challenges that come with scaling your business. That is why we offer premier IT support, let us guide you through, strengthening security, managing storage capacity, and facilitating remote work capabilities.

Let’s Level Up your IT support to deliver the results your business demands. Our goal is to make your IT headaches disappear.

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    Solutions & Services

    Level Up's Complete Care package for Businesses in the Bay Area

    Our entry-level package is a managed IT service with a difference. Most IT vendors only provide reactive services, in the form of Centralized Services and Helpdesk. Level Up’s clients have access to all of the following:

    Cybersecurity and Compliance

    Utilizing specialized services, we are able to keep our clients protected from those who compromise their data

    Business Continuity Services

    Google Workspace and Microsoft Office 365 Migration Service

    Switch to an enterprise business solution that will elevate your business to the next level

    Business VoIP Phone Solutions

    Try our simple and secure solution for unified communications and collaboration across your business

    Data Backup and Recovery Services

    Scheduled backup verifications to ensure all your data is protected and healthy
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    Network Security Solutions
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    IT Support Services
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    Managed Network Services And Wireless Network Solutions

    Email Security

    We implement email encryption and layer multiple security solutions, reducing spam and phishing emails

    Our Level Up Approach

    Solutions designed to problem solve, support and safeguard

    Four core elements comprise the Level Up Approach:

    • Concierge Support
    • Constant Infrastructure Monitoring
    • Strategic Partnership
    • Continual Technology Improvement

    By owning and executing on these elements, we create the ideal scenario of increased productivity, predictable IT expenses, competitive advantage, and peace of mind. In other words, when you’re ready to build your business, raise morale, and sleep better at night, we’re there to help you.

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    What sets our Managed IT Services apart from our competitors

    1

    We make getting help convenient, super easy and fast.

    2

    We make our customers a priority and promise a fast response time no matter what it takes.

    3

    We are not perfect. We will make mistakes, but we are always leveling up our internal processes to make sure issues don’t reoccur.

    4

    Our proprietary process from the initial onboarding to regular security maintenance.

    5

    Our very experienced and knowledgeable team that is able to resolve your issues.

    Why Choose LevelUp MSP?

    Because we’ve been there and done it.

    Our proprietary processes for onboarding, maintenance, and strategic vision provide everything you need for a successful IT Infrastructure. With LevelUp MSP as your outsourced IT partner, you experience:

    • Less Downtime

      That means greater productivity.

    • Fewer Issues

      We nip problems in the bud.

    • Routine Audits

      Ongoing security assessments to ensure you are protected.

    • Infrastructure Protection

      Protect and enhance the efficiency of your organization’s IT systems.

    • Fixed IT Budget

      Know your IT expenses in advance.

    • Business Continuity

      Backup and disaster recovery best practices.

    Got a question?

    No matter how big or small your Business is

    We can build a tailored or custom solution for your business.
    Get the competitive edge that you need.

    Get started today

    Cybersecurity and Compliance

    A cyber attack has the potential to paralyze a business’s functions, spanning days, weeks, or, in dire scenarios, indefinitely. Backup infrastructures, vital business software, and crucial data reservoirs risk becoming ineffective during the aftermath of such adversities. The repercussions of a cyber breach can severely tarnish a company’s image, ushering in legal ramifications potent enough to force a business into closure.

    Learn more about Cybersecurity and Compliance

    Managed IT Services

    At LevelUp MSP, we envision a lifelong IT partnership with your enterprise. Our ethos centers on prioritizing individuals, and we manifest this through our systematic methodology, guaranteeing seamless and dependable service. Our collective expertise and approach safeguard your business operations against undue disruptions.

    Our Managed IT Services revitalize your IT landscape, transforming it into a strategic asset. Under our stewardship, witness a pivotal IT metamorphosis: from a reactive, break/fix stance to a forward-thinking, reliable, and protocol-oriented ecosystem.

    Learn more about Managed IT Services

    IT Consulting

    We start with a discovery process to understand your infrastructure and your needs. Through this in-depth assessment, we identify vulnerabilities by measuring against industry standards. With these insights in hand, we engage in a comprehensive consultation with you, presenting our findings and formulating recommendations prioritized by risk and relevance.

    From our strategy discovery, we craft initiatives and recommendations, paving the way for a multi-year IT trajectory and budget tailored to your company’s aspirations. This ensures your business doesn’t just survive, but flourishes, harnessing IT as a formidable advantage in the marketplace.

    Learn more about IT Consulting

    Business Continuity Services

    Make your business more resilient with our Business Continuity Plan, ensuring you’re both prepared and proactive. Whether confronted with fires, floods, cyber threats, or tech mishaps. Discover a comprehensive roadmap that directs every move your enterprise should make during unforeseen challenges.

    It’s essential to differentiate between a Disaster Recovery Plan and a Business Continuity Plan. While the former focuses on reviving your IT post-crisis, the latter takes a broader view—guaranteeing continuous sales, smooth customer communications, prompt order handling, and a rapid return to daily tasks. Think beyond mere recovery; prioritize your business’s seamless continuity.

    Learn more about Business Continuity Services

    testimonials

    Why clients are choosing us!

    Simple! Our proprietary processes for onboarding, maintenance, and strategic vision provides everything you need for a successful IT Infrastructure. Our Level Up Approach ensures a unique IT strategy for your organization based on a comprehensive picture of your business operations. Whether your business is in San Jose, San Francisco, or anywhere around the bay we have your IT strategy and solutions covered!

    “Your team is friendly, responsive, technically skilled and very reliable. The bottom line is that we worry less about IT issues than ever before with less downtime to our system.”

    – Robert S.

    “My company has nothing but great things to say about Level Up! When we started, we were shocked at the level of knowledge Jimmy and his team has. Since starting, we can tell how much more efficient all our equipment is working. There communication is above and beyond. They respond to your calls and emails very quickly, which is important when systems can crash. Doesn’t matter how big or small a problem can be, they will fix it! Level Up gives my company a piece of mind that everything is secure and under control. Using Level Up as our IT company is one of the best decisions we made.”

    – Tayler B.

    “I have been working with LevelUp MSP since the first day of our operation. We were constructing a brand new dental office and Jimmy designed and implemented all the computer and IT needs of the office. He is a true professional that was on time, on budget and responsive to our changing needs as the office was growing over time. I recommend working with Jimmy and his team to all my colleagues. “

    – Ali Z.

    “Since we joined LevelUp MSP’s ongoing support client base, I can tell you that I sleep a lot better at night. Before Level Up, our IT ran in a reactive mode characterized by costly downtime and expensive repairs. Jimmy’s program has put us in a proactive mode that finds and fixes potential problems before they can impact our business.
    And that’s where we want to be! Their response time is great and we normally get a call shortly after we submit a support ticket. I truly believe that Jimmy Tran and team are doing right by us and I trust their direction. I would not hesitate to recommend LevelUp MSP to any other business.”

    – Matthew S.

    “They are professional, responsive, and attentive to our unique needs. In recent years, I have also counted on them to identify my future IT needs before these needs are even apparent to my team.”

    – Ryan S.

    “Working with Jimmy and the team at Level Up has been an absolute lifesaver! In the past, we’ve worked with other IT companies and their response time could be hours, even days. Level Up responds immediately, even on weekends and after hours.”

    – Jeannine L.

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    our Blog

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    Got a question? Want to schedule a consultation?

    Use the form to contact our team, and we’ll get back to you right away. If you need to speak to someone immediately, please call us at (408) 320-0450.

    LevelUp MSP

    1630 Oaklan Rd., Suite A105 San Jose, CA 95131

    Office: 408-320-0450

    Hours: Monday – Friday 7AM to 6PM