About the Owner

Jimmy Tran is a certified network and systems engineer with years of experience in building and managing IT infrastructure.  Jimmy founded JT Solutions in 2012, starting out in his home garage. Guided by his superb technical knowledge and philosophy of excellent customer service, the company grew rapidly. Over the years the company evolved, transformed by the very technology it serves, to become a versatile, comprehensive IT  solutions provider. Today, Level Up MSP is a leading Bay Area IT Solutions Provider and Jimmy and team work from their well equipped office in San Jose, CA.

“ We evolve as technology evolves, and I’m constantly seeking new and better tools and solutions to help our clients.  We really want to be part of your team, not just another vendor you hear from every so often. Please give me a call anytime during regular business hours and I’ll be happy to discuss your business needs with you and explain why Level UP MSP is your best choice for managing your IT infrastructure.”  – Jimmy Tran, President and Founder, Level UP MSP

Why choose us?

Our value proposition comes down to two words:  “We care.”  We care about your success and relieving your worries and concerns when it comes to your computers and networks. Furthermore:

  • We have the processes in place to make sure that your IT infrastructure is constantly being reviewed and maintained with evolving technologies and tools. And our processes work, with a proven track record of success.
  • We oversee all aspects of IT for you so you don’t have worry about a thing.
  • We can liaison with your vendors because we have the technical expertise to ask them the right questions and extract the right answers.
  • We do whatever’s necessary to ensure your complete and on going satisfaction, because we care.

Not only are we great people to work with, it makes sound business sense to let us help you improve IT operations that can positively affect your bottom line.

Who have we helped?

Our Clientele includes:

  • Dental Offices
  • Law Offices
  • Real Estate Offices
  • Financial Offices
  • Wholesalers
  • Manufacturers
  • Machine Shops
  • Non-Profit Organizations
  • Staffing Agencies
  • Veterinary Hospitals
  • CPAs
  • Publishing
  • Construction Offices
  • And many other industries

We have enjoyed great success in these markets due to our excellent customer service, attentiveness, and quality IT consulting.

Who We Are

We’re a Silicon Valley IT solutions firm serving the needs of rapidly growing companies. We’re a team of system engineers, field technicians, project managers, and virtual chief information officers with over 60 years of combined experience in IT system design, installation, and support. While we pride ourselves on being jacks-of-all trades, we have the specialized resources and knowledge to solve the most complex and deep technical challenges.

Our office is located in San Jose, CA, in the heart of Silicon Valley. With clients in San Jose, Milpitas, Fremont, Cupertino, Sunnyvale, Morgan Hill, Pleasanton, Hayward, Santa Clara, Campbell, Los Gatos, Mountain View, Redwood City, San Mateo, Burlingame, Millbrae, San Francisco, and Sacramento, we cover the entire Bay Area. Consistent with our service philosophy and personal touch, we exclusively seek clients who allow us to physically come on site to provide the level of service that we advocate. Accordingly, we typically confine our services to clients within a 100-mile radius of our San Jose office.

We embrace a strong business culture based on outstanding service, practical solutions, superior value, and dedication to making our customers happy and worry free. If that’s the kind of knowledgeable, personalized team that you’d love to have on your side, then give us a call (408-320-0450) or email (info@levelupmsp.com) today and let’s get started!

Meet the Team


About me

AlfonsoIT Manager

About me

MikeSystems Engineer
YuryTechnology Alignment Manager
KevinProfessional Services
EilbruneProfessional Services
James Hall
James HallBusiness Development Manager
VickieOffice Manager