As the owner of a medical practice, your focus must remain on the care and welfare of your patients.  But with that enormous responsibility comes additional responsibilities for HIPAA compliance, data security, staff efficiency, and overall peace of mind.  Healthcare providers need IT infrastructure that’s not only up-to-date and accurate, but ironclad secure, totally reliable, and readily available 24/7 to any authorized party.

Achieving and maintaining such a network can be a daunting task if you attempt to go it alone. That’s why Level Up MSP is there to help you at every step with the right technology, training, and support, so you can concentrate on what really matters: your patients and their well-being.

Helping You Achieve HIPAA Compliance & Data Security 

HIPAA (the Health Insurance Portability and Accountability Act of 1996) is United States legislation that provides data privacy and security provisions for safeguarding medical information. It was created primarily to modernize the flow of healthcare information, stipulate how personally identifiable information maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft, and address limitations on healthcare insurance coverage.

The U.S. Department of Health and Human Services enforces HIPAA, and failure to comply can result in loss of license, criminal penalties, and lawsuits that can literally put a healthcare practice out of business.

HIPAA requires technical safeguards to control access to computer systems and networks, including data encryption, authentication protocols, documentation, and risk management procedures.

Level Up MSP is expert at providing all these services to ensure that you’re always in HIPAA compliance.  Specifically, we provide:

  • Data encryption services utilizing the most advanced technology for email and data storage/transit.

  • Advanced security services to ensure that proper security measures are in place and monitored 24/7.

  • A technology alignment process that ensures your security is always up to date, with protection against ransomware, phishing attacks, and other security threats.

Most importantly, we will work through the process to get your office HIPAA certified and will assist with maintaining certification. You will no longer need to worry about HIPAA compliance.

When any part of your network goes down, the effects can ripple through your organization, with potentially serious consequences for practitioners and patients alike.  Trying the fix the problem in-house can be frustrating, time consuming, and often only partially successful. When faced with solving complex IT issues, the efficiency of your medical staff suffers because time spent on IT issues is time spent away from their real jobs.

Improving and maintaining staff efficiency is a Level Up MSP specialty.  A single call into our 24/7 service desk puts you in direct contact with one of our real-person IT experts, a professional who more often than not can diagnose the problem and walk you through the solution over the phone.  For more complex issues, we can be there on-site at your place of business to analyze the problem and install the solution.

Our all inclusive service package means that you can contact us anytime you need help, without incurring additional charges or fees.

Network downtime in a medical practice is unlike downtime in other industries because people’s health can be put at risk.  With support from Level Up MSP, your staff can function at maximum efficiency all the time, free of worry from potential IT downtime and the hassles of trying to fix it alone.

Peace of Mind is our ultimate objective because it implies that your needs for HIPAA compliance, data security, and staff efficiency are being effectively addressed and maintained.

At Level Up MSP, we’re proactive about IT network operations – always working to prevent problems from happening in the first place – so you can run your medical practice with confidence, clarity, and true peace of mind.