Privacy Policy

What personal data we collect and why we collect it

We take commercially reasonable measures to help protect the information you provide to us, including your email address. This website uses cookies and similar technologies to collect usage metrics and technical data that help us improve site quality, security, and communications. We also collect information that you voluntarily provide through contact or inquiry forms in order to respond to requests, operate the website, and maintain records. We do not use form submissions for advertising targeting.

All forms on this site can be protected by reCAPTCHA and subject to the Google Privacy Policy and Terms of Service.

Services on this site can also be protected by Cloudflare are subjected to the Cloudflare Privacy Policy.

If you have concerns regarding privacy please feel free to contact us

Analytics

We may use third-party website analytics software, such as Google Analytics, Google Tag Manager, Hotjar, Microsoft Clarity, and Whatconverts to track the performance of our website.

Cookies

This website uses cookies and similar technologies for quality assurance, site performance analytics, security, and marketing measurement. You can manage or disable cookies through your browser settings. We select service providers with attention to privacy and data protection standards. Because third-party tools and vendors may update, change ownership, or modify their data practices over time, we conduct periodic reviews of our technology stack and data processing activities and make reasonable efforts to address or adjust configurations when material changes are identified. If you have questions or concerns regarding cookies or analytics tracking, you may contact us at any time.

If you submit a contact or inquiry form on this website, we and certain service providers may use cookies or similar technologies to process your request, prevent spam, analyze site performance, and understand how visitors interact with our website. These technologies may assign a temporary or persistent identifier to your browser or session but do not store the contents of your message within the cookie itself. Information may be processed by third-party services such as analytics, marketing, call or form tracking, or session-analysis tools for operational, security, fraud-prevention, and performance purposes. On-site search queries may also be processed for security, spam prevention, and performance analytics.

The information you provide through forms may also be stored securely within our website’s internal database to help us respond to your request, maintain records, and protect against spam or abuse. Form submissions and related technical data may be processed by email delivery and spam-filtering services, such as Post SMTP and Akismet, and in some cases by language or translation tools, such as WPML, to display the website in different languages. Access to this information is limited to authorized site administrators. We retain form submissions only as long as necessary for operational or legal purposes, and you may request deletion of your submission at any time.

Consent and Preference Management

We use consent and preference tools to manage cookies and similar technologies. While we strive to ensure these tools function as intended, software updates or configuration changes may occasionally affect how preferences are applied. We periodically review our configurations and make reasonable efforts to identify and correct any issues in a timely manner. Users may also manage cookies through their browser settings at any time.

Messages and Communications

We use commercially reasonable administrative, technical, and physical safeguards, including encrypted transmission where supported, to help protect submitted information during transfer and storage. However, information you submit through forms or inquiries may be transmitted to and processed by authorized third-party service providers, such as analytics, form or call attribution platforms, or secure email delivery systems, for operational, security, fraud-prevention, quality assurance, and performance purposes. Access to submitted information is limited to authorized personnel and service providers who assist in operating and improving the website.

Phone calls may be recorded or monitored for quality assurance, training, security, or fraud-prevention purposes where permitted by law or with appropriate notice or consent.

We do not sell personal information submitted through forms, and we do not authorize our service providers to sell such information.

Media

If you upload images or files to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How long we retain your data

Retention periods vary depending on the type of data and operational needs. Typical website analytics data is generally retained for approximately 30 days to 2 years based on third-party service configurations. Form submissions and phone inquiries are retained only as long as reasonably necessary for operational, legal, or record-keeping purposes and may be deleted upon verified request, unless retention is required by law or legitimate business needs.

Learn more

Name	Description	Duration
_gac_	Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.	90 days
__utma	ID used to identify users and sessions	2 years after last activity
__utmt	Used to monitor number of Google Analytics server requests	10 minutes
__utmb	Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.	30 minutes after last activity
__utmc	Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.	End of session (browser)
__utmz	Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server	6 months after last activity
__utmv	Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.	2 years after last activity
__utmx	Used to determine whether a user is included in an A / B or Multivariate test.	18 months
_ga	ID used to identify users	2 years
_gali	Used by Google Analytics to determine which links on a page are being clicked	30 seconds
_ga_	ID used to identify users	2 years
_gid	ID used to identify users for 24 hours after last activity	24 hours
_gat	Used to monitor number of Google Analytics server requests when using Google Tag Manager	1 minute

Learn more

Name	Description	Duration
OGPC	These cookies are used by Google to store user preferences and information while viewing Google mapped pages.	1 month
OGP	This cookie is used by Google to activate and track the Google Maps functionality.	2 months

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you can reach out to us at:

LevelUp MSP

Why choose us?

Our value proposition comes down to two words: “We care.” We care about your success and relieving your worries and concerns when it comes to your computers and networks. Furthermore:

We have the processes in place to make sure that your IT infrastructure is constantly being reviewed and maintained with evolving technologies and tools. And our processes work, with a proven track record of success.
We oversee all aspects of IT for you so you don’t have worry about a thing.
We can liaison with your vendors because we have the technical expertise to ask them the right questions and extract the right answers.
We do whatever’s necessary to ensure your complete and on going satisfaction, because we care.

Schedule a consultation

Got a question? Want to schedule a consultation?

Use the form to contact our team, and we’ll get back to you right away. If you need to speak to someone immediately, please call us at (408) 320-0450.