Careers

When our clients need solutions, we’re there 24/7 to assist them with outstanding service and support. That’s why we’re looking for a savvy, professional Desktop Support Associate to join our amazing team at Level Up MSP. In this important service support role, you’ll be our point person for any number of the critical services we provide.

Do you enjoy traveling to client locations?
Do you love helping people resolve their issues?
Do you appreciate having a flexible schedule?
Do you like being hands-on with computers?
Do you want to learn every day?

If so, please apply right away!

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The Project Engineer (PE) role is integral to the success of both clients and the MSP. The PE is responsible for implementing IT solutions for clients using an industry standard project methodology. PEs deploy end user equipment and network technology at client sites and datacenters that are tailored to meet specific client business and technical requirements. PEs collaborate with team members to understand client requirements to engage in and complete projects designed by the Design Desk and managed by the Project Manager (PM). PEs provide client facing services and are required to communicate effectively across all levels of a corporate structure. PEs are also required to provide expert level technical assistance as necessary to support client and MSP technical initiatives. Through these efforts, PEs effectively generate non-recurring revenue (NRR) based on a pro forma utilization plan.

If you have the skills and the experience, with a desire to work for a growing company in an exciting industry, please apply now.

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We are looking for a process driven, value focused, and self motivated individual to join our growing MSP as a Sales Closer. In this role, you will be responsible for generating new logo Monthly Recurring Revenue (MRR) by converting qualified leads into closed deals through a structured sales process. You will work closely with Marketing to manage lead flow and engage prospects. The Closer ensures a smooth sales process from discovery to close, while also building long-term client relationships for referrals.

This role requires strong negotiation skills, a deep understanding of the MSP landscape, and strict adherence to established processes.

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We’re looking for a professional, enthusiastic, and highly motivated Service Desk Level 2 Engineer to join our growing MSP team. In this role, you will act as the escalation point for our Level 1 team, applying your expertise to resolve complex issues and ensuring a seamless client experience. You will not only provide in-depth technical support over the phone, email, and via remote access but will also occasionally serve as the boots-on-the-ground by visiting client sites when necessary.

If you have the skills and the experience, with a desire to work for a growing company in an exciting industry, please apply now.

apply now